What it’s like to work with a Reali Expert

Reali Team on Jun 18, 2018

Forget what you know about working with real estate agents because working with Reali Experts is a whole new (and better) experience. We encourage you to use our app and chat with us to find out for yourself.

Ask us anything. Yes, anything.

Not sure how to get started or wondering who’s behind the app? Rest assured, a live Reali Expert is always on the other end of the line answering your questions. When you chat with us or call us up, you’re not talking to a customer support team, you’re connected to a licensed real estate professional. Plus, we’re super friendly.

Here are a few ways you can get the conversation going: 1) tell us how your day is going, 2) ask us when offer dates are on a home are due, 3) ask about the last sale in the neighborhood, 4) ask us what we ate for lunch. Pretty much any question is on the table.

What’s it like to work with a Reali Expert?

Here are some of the top questions our team is asked to help you understand what it’s like to work with us.

Q: What is a Reali Expert?
A: Reali Experts are licensed real estate professionals, with deep experience helping people buy and sell homes. They are available to answer any questions you may have, and to help make the entire transaction (buying or selling) smooth and easy. The best part? They are fully-licensed real estate professionals that don’t work on commission, so they genuinely have your best interest in mind.

Q: What can I expect when working with a Reali Expert?
A: You can expect complete concierge services throughout the entire home buying process from placing an offer to closing. Find a home you want? We will help you get it. We’ll provide access to the home around your schedule via our On-Demand Tour feature. Chatting us up via the app is the quickest way to get answers to your questions, but we can also meet you at the home, in person or by phone. We are available 7 days a week, from 8am-8pm PST via the Reali app, email or phone at 1–844-Hi-Reali.

Q: Is the Reali Expert going to by my agent?
A: Yes! Reali Experts will represent you all the way through the transaction process of buying a home. Find the home you love, open the app and chat with a Reali Expert to let us know you’re ready to make an offer. Reali will guide you through every step and work in coordination with escrow and your lender to make sure everything is running smoothly. We’re an on-demand team that’s not demanding and we will update you throughout the entire process.

Q: How will I know if I’m making a good offer?
A: Before making an offer, a Reali Expert will consult with you on offer terms and price. The Expert will help you run comps and run the numbers to figure the best price. We are also a liaison between you and the listing agent to get information on the property.

Have a question of your own? Let us know! Chat with a Reali Expert today, available 7 days a week, 8am-8pm via the Reali app.