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Frequently Asked Questions

From your first home to your forever home, we’re here to make the journey smooth and stress-free.

Real Estate FAQs

Find all the answers to your questions about Reali's products and people. Have another question? Give us a call at (844) 447-3254. We're available 7 days a week from 9 am to 6 pm PST.

About Reali

  • How is Reali pronounced?

    It’s pronounced just like “really,” as in “I really love that company Reali”

  • How is Reali different from a typical agent?

    Reali provides the same hands-on, local support that you would expect to receive from a traditional agent. Where we differ is in our streamlined, sophisticated processes, including our one-of-a-kind Reali App, which makes our work more efficient so that we can conduct business faster. For buyers and sellers like you, that means fewer hoops and hurdles in your journey to home.

  • Are you an app or are you real estate agents?

    We’re the best of both!  We have a team of local Reali Agents throughout California supporting both buyers and sellers. For our buyers, we have the Reali App, which allows you to search listings, schedule appointments, chat with your agent, place offers and more. Sellers can use the app to kick off their home selling journey and manage the transaction. Find your local real estate agent.

  • What is Reali Buy Before You Sell?

    Buying a new home while selling your old one? When you use Reali Buy Before You Sell, we’ll place an all-cash offer to purchase your new home on your behalf. You can move in whenever you’re ready. Meanwhile, we’ll list and sell your old home for top dollar. When it sells, you’ll use the proceeds to repurchase your new home from us at the original purchase price. Learn more about Reali Buy Before You Sell.

  • What is Reali Cash Offer?

    With the Reali Cash Offer, we’ll place an all-cash offer on the home you want. Using cash makes your offer much more competitive and appealing to sellers as it eliminates the finance, home sale, and appraisal contingencies. Oftentimes, buyers who use cash close below the asking price. Learn more about Reali Cash Offer.

  • Where is Reali available?

    Reali is currently available to buyers and sellers in most major markets throughout California. If you’re outside our agent service area, Reali Loans may be available in your area.

Selling A Home

  • How does the Buy Before You Sell process work?

    When you use Reali’s Buy Before You Sell (FKA Trade-In), we’ll place an all-cash offer to purchase your new home on your behalf. You can move in whenever you’re ready. Meanwhile, we’ll list and sell your old home for top dollar. When it sells, you’ll use the proceeds to repurchase your new home from us at the original purchase price.

  • What are the benefits of Buy Before You Sell?

    Aside from being able to buy a new home before your current one sells, there are several benefits of our Buy Before You Sell program. Reali Buy Before Sell program eliminates the finance, home sale, and appraisal contingencies. You won’t have to move twice, pay two mortgages, or settle for a less-than-ideal home because you were rushed. Plus, when you use Reali Escrow for your transaction, we guarantee a 10 day* close on your new home. How’s that for lightning speed?

  • What are the fees associated with Reali’s Buy Before You Sell program?

    To enable you to become a cash buyer and remove the finance, home sale, and appraisal contingencies, we charge a program fee. The standard Buy Before You Sell fee is 1.0% of the purchase price. However, if you choose Reali Loans to finance your home, you’ll receive a 0.5% credit at closing, bringing your program fee down to 0.5%. 

    Please note that in addition to the 1% program fee, you will also be responsible for the seller agent commission of 2.5%. This brings the total cost to 3.5% (or 3% when applying previously mentioned 0.5% Reali Loans credit). This does not include the standard buyer’s agent commission or other Buy Before You Sell costs such as rent, transfer fees, or closing costs.

  • Do you mark up the home when you sell it back to me?

    No, we do not mark up the price of the home. You’ll pay the same purchase price we paid for the home plus your rent when you buy back your home from us. We charge a rental fee until the home is repurchased from Reali. We will prorate your rent by the day and defer your rent payments until closing.

  • How will you market my home?

    Reali will market your home on the MLS and other online search platforms like Trulia, ZIllow, our Reali App and its very own personalized web page with a Matterport virtual home tour and floor plan.

  • Will my home only appear in the Reali App?

    No! We will promote your home on the MLS and other online search and digital platforms like Zillow, Trulia, Google, YouTube, Facebook, and Instagram.

  • As a seller, what can I do with the Reali App?

    Once your home listing is live, you’ll get real-time updates on buyer activity, offers and escrow right through the app. Follow along with the sales process every step of the way, so you always know the status of your listing as our agents negotiate a fast close at the best price.

Buying A Home

  • What is Reali Cash Offer and how does the process work?

    Reali Cash Offer gives you the edge you need to increase your chances of securing the home you want. Simply apply online with Reali Loans and find out how much you’re qualified to borrow. Once you’ve found a home, we’ll then place an all-cash offer on your behalf. Once the offer is accepted and escrow closes, you’ll move in. Next, we’ll help you repurchase the home back from us at the original price. Learn more about Reali Cash Offer.

  • What are the benefits of Reali Cash Offer?

    Using cash makes your offer much more competitive and appealing to sellers as it eliminates the finance, home sale, and appraisal contingencies. Oftentimes, buyers who use cash close below the asking price. Plus, when you use Reali Escrow, we’ll guarantee to close on your new home in as little as 10 days.* How’s that for lightning speed?

  • What are the fees associated with Reali Cash Offer?

    To enable you to become a cash buyer and remove the finance, home sale, and appraisal contingencies, we charge a program fee. Our standard fee for this program is 0.5% of the purchase price, however, if you choose Reali Loans to finance your home, you’ll receive a 0.5% credit at closing. Combining these two services will bring your program fee down to zero. That’s right, zero!

    While there is no additional fee for the Reali Cash Offer program when you finance your mortgage with Reali Loans, you will be required to pay rent until you purchase your home back from us. Buyers are also required to pay standard transfer and closing costs.

  • How should I determine my budget for buying a house?

    Buying a home will likely be your biggest purchase, so it’s best to first find out how much you can afford. Our Reali Loans team will work with you to determine your budget based on monthly income, outstanding debts, down payment amount, and the types of loans you qualify for.

  • Who will be my agent?

    Download the app and start browsing homes. Once you are ready to schedule a visit, we’ll get you Verified and connected with your local Reali Agent, who will join you on your scheduled listing visits. From there, they’ll stay with you through the entire buying process, using their knowledge and expertise to help you to find and win the home you want.

  • Will my agent come with me to look at homes?

    Yes! Your local agent will meet you at your scheduled listing visits.

  • How do I schedule a visit to see a home I’m interested in?

    When you find a home you’re interested in checking out, just use the Reali App to schedule a visit. Open the app and browse the listing of the home you want to see and click on the Schedule a Visit button. To keep all parties safe, we ask that you verify your identity before visiting a home with one of our Reali agents. Simply go to your Journey in the app, click on Schedule a Visit, and hit Verify Your Identity to submit your proof of ID.

  • Can I buy a home that’s not listed by Reali?

    Yes! You can work with Reali to purchase any property available and listed in the Multiple Listings Service (MLS).

  • I already have an agent. Can I still buy my home with Reali?

    Unfortunately, if you’re already working with an agent, you’re not able to buy your home with Reali. There are many benefits to choosing Reali. If Reali represents you, you’ll be able to utilize the Reali App to manage your home buying journey while you work with your dedicated, licensed Reali Agent to find a home.

  • Does Reali have other services?

    No matter where you’re headed, we’re here to help unlock the right solution for your homeownership needs. Our additional in-house services include mortgage, title, and escrow.

The Reali App

  • What makes the Reali App different from other real estate apps?

    The Reali App is a first-of-its-kind real estate app for home buyers and sellers. Buyers can use the app to go beyond search and discovery apps that exist today. You can use the Reali App to search for homes, schedule visits, get real-time updates, and more. Sellers can use the app to get the home selling process started and track the sale of the home in step with their Reali Agent.

  • Does the app work on iOS and Android?

    Yes! The Reali App is compatible with iOS and Android. Download the Reali app today.

  • What can I do on the app?

    So much! The Reali App supports your entire home buying and selling journey. You can search for homes, chat, schedule on-demand visits, request property reports, place offers, and more. And if you’re selling a home, you can find out how much your home is worth and schedule a listing appointment with your Reali Agent right in the app to list your home up to 2 weeks faster. You can also store your important documents, manage your offers, and get live updates throughout the entire process. Everything you do in the app is with the full support of licensed Reali Agents. They work with you throughout your journey to make sure you have the best experience possible!

  • How do I talk to my agent through the app?

    When you are in the app, click on the chat feature to begin a discussion with your Expert team. You will be able to chat with our extended team to ask questions, request information, and more. Once you are working with a Reali Agent, you’ll be able to talk to your assigned agent via phone and in-person meetings.

  • When are agents available to chat with?

    Reali Agents are available to chat through the app 7 days a week, 9am-6pm PT.

  • How do I schedule an appointment to see a home I like?

    When you find a home you’re interested in checking out, just use the Reali App to schedule a visit. Open the app and browse the listing of the home you want to see and click on the Schedule a Visit button. To keep all parties safe, we ask that you verify your identity before visiting a home with one of our Reali agents. Simply go to your Journey in the app, click on Schedule a Visit, and hit Verify Your Identity to submit your proof of ID.

  • When I find a home I like, how do I place an offer?

    Congrats! To place offers in the Reali App we ask that you get Reali Verified and provide financial verification. That means, uploading your ID, a written pre-approval letter from your lender stating how much you can borrow, and a proof of funds statement for the down payment and closing costs. If you’re purchasing a home with cash, your proof of funds would show that you have enough money for the entire purchase price plus closing costs.

Have more questions? Give us a call at (844) 447-3254. We're available 7 days a week from 9 am to 6 pm PST.

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OUR PRODUCTS

Discover A Smarter, Faster, Better Way Home

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BUY BEFORE YOU SELL

Buy first. Sell later. Skip the headaches and hassles.

Sidestep the competition and use our cash to land a new home faster than ever before. Then we'll help sell your old home for more. It's not magic, it's Buy Before You Sell.

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CASH OFFER

Your dream home is just one all-cash offer away.

Sellers choose cash offers over traditional, mortgage-backed offers 9 times out of 10. Reali Cash Offer gives you the edge you need to increase your chances of winning the home you love.

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SERVICE AREA

Making moves in your local neighborhood.

Our local agents cover ground across multiple California regions — unlocking a better way home one neighborhood and one homeowner at a time.

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Ready to find your next home?

No matter where you’re headed, we’re here to help unlock the right solution for your homeownership needs. Learn more about putting Reali to work for you.

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